Alexmartinsr
Joined: 30 Oct 2009 Posts: 1
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Posted: Fri Oct 30, 2009 12:26 am Post subject: There are several advances |
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While your feedback has been reasonably positive over the last few years, we've also picked up a trend (both from the emails you send and more formal audience research) that you're finding the site a little less easy to use and we've had quite a few comments about the site feeling "cluttered", especially our homepage. I recall one user's more extreme response to the question "what do you dislike about this website?". "Everything except the audio" he or she replied.
There are several advances in design and technology on bbc.co.uk that we can take advantage of. At relaunch, we'll be moving most of the site to a wider page template (compare the width of the Radio 4 homepage with the BBC homepage) and adopting a fresh design that will give our content more room to breathe. The site will be supported by improved technology that should provide a more robust audio service and will deliver more consistent navigation around the site. So there's a good match between these improvements, the issues your feedback raises and our own aspirations for the progress of the service. |
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